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  1. WORKLETE
  2. Getting Started!
  3. Admins

Admins

  • When I log in as an Admin, I see this message. What does this mean?
  • Admin / Leader Overview
  • How can I get admin access to my team(s)?
  • What is the Worklete Score?
  • How is the Worklete Score calculated?
  • Does the Worklete Score take my current course into account?
  • Where will the Worklete Score appear?
  • My teams are in a constant state of flux. We may lose three team members and gain 3 team members. How will this affect our Worklete Score?
  • If a team is new, do they receive a Worklete Score?
  • How can I improve my Worklete Score?
  • What do the titles: Participant, Bronze, Silver, and Gold mean?
  • What is “Course Completion by Date”?
  • What is “Current Course Completion?”
  • Do reports sort by Worklete Score or by the Current Course Completion?
  • What if my Dashboard does not show me the team, region, or area that I need?
  • Can I see how an individual is trending over time?
  • Are courses assigned to individuals or teams?
  • What is the Course Library?
  • How do I filter my team roster to only display employees with incomplete courses?
  • What does a red circle with a number in the Admin Dashboard mean?
  • What does a green empty circle in the Admin Dashboard mean?
  • What does a green circle with a check mark in the Admin Dashboard mean?
  • How are courses assigned for new learners joining a team?
  • If a new learner has not finished the Basics courses and their team is already in the Industry Specific courses, what happens?
  • If a new learner has finished the Basics courses, will they need to complete it again if they join a new team?
  • How do I change my associate's language preference?
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