For iOS devices, Worklete makes its app available directly to customers via their Apple Business Manager account using the Custom App feature. Customers can then distribute the app to their users via either MDM or non-MDM options (Worklete can support non-MDM with text message download links).
1) Enroll in Apple Business Manager:
- Set up instructions here
- Can take 1-2 business days for approval from Apple
2) Provide Worklete with your Apple Business Manager Organization ID and Organization Name so that Worklete can make the app available to you via Apple Business Manager.
- Find your Organization ID and Organization Name in your Apple Business Manager Account.
- Settings -> Enrollment Information -> Organization Info.
- Send this info to firstname.lastname@example.org.
- Once added to the app, it usually takes 1-2 days to appear in the customer's Apple Business Manager Account. You will not be able to proceed to the next step until this is complete.
3) Get Licenses or Codes
- Get licenses for MDM distribution via your Apple Business Manager account.
- Select Custom Apps -> Select the Worklete App -> Select "Managed" in license type -> Add quantity -> Choose a location -> Click Get
- Get codes for Non-MDM devices via your Apple Business Manager account.
- Select Custom Apps -> Select the Worklete App -> Select "Redemption Codes" in license type -> Add quantity -> Click Get
- The codes will be generated and the download button will appear in the Redemption Codes section when they are ready to be downloaded. This can take some time. ~20min.
- Clicking download will generate a CSV Spreadsheet of unique 1 time use redemption codes.
4) Code Distribution
- Worklete can distribute these codes to non-MDM devices via text message to make onboarding frictionless and easy.
- In order for us to support distributing the unique codes, you'll need to share the CSV file of your unique codes with us so we can deploy them via text message to your users’ devices.
- Clicking the link in the text message on the device will download the custom app from the app store.
- Customers can distribute code links from their downloaded CSV file directly to their users.
- User can redeem unique codes via the app store by manually entering the redemption code.