User Login and Password Changes

As of February 15th 2019, new password requirements will be enforced for NON SINGLE SIGN ON users. Please note the following changes:

Password Expiration/Resets:

• Users are now required to change passwords after 180 days. This mandatory password change interval is enforced from the date any user changes his/her password.
• If the administrator resets a user password, the user will be forced to change the password on the next login attempt.

Password Reuse:

Users are not allowed to reuse any of their previous 5 passwords. 

Strong Password Requirement:

Strong passwords are enforced for all users. If a user’s password currently does not meet the minimum security standard for strong passwords (1 upper case, 1 lower case, 1 number, 1 special character, minimum 8 total characters), then that user will be required to meet these password security settings the next time the user updates his/her password.

This means, “worklete” will no longer be an accepted password. All users who currently login with that password will need to update their accounts.

Password Reset/Expiration FAQ

How do I get a password reset notification upon password expiration? 
If your password is expired, the password reset screen will appear when you try to log into Worklete. 

Upon clicking the login button, the password reset reminder screen will appear 7 days prior until the password has expired:


If the password has expired, the following page will be displayed:

Will I get an email notification to reset my password before it expires?
There is no email notification that is sent for password expiration because the password change enforced upon login if it has expired. 

How often does my password expire? 
The password expiration is 180 days, then the first time any user will be required to change his/her password will be on the 181st day after the initial.

When is the password change interval triggered? 
The password change interval is enforced from the date any user changes his/her password. 

Do I have the ability to turn off the password expiration for users? 
No, there is no option to turn off the password expiration. However, for SSO authentication the password expiration does not come into effect. 

Am I required to reset a password if I authenticate via SSO?
No. Authenticating via SSO does NOT require any password resets.