If you receive an error message or a blank screen while on your desktop or laptop, try clearing your browser history and cache then reload the page. CLICK HERE for details on how to clear your browser history.
Additionally, loading the page on a different browser may resolve the issue. The Worklete platform is optimized for Google Chrome but both FireFox and Safari are also compatible. Additionally, the Worklete Platform works best with IE 11+ and all other current browsers. Our technical team has identified outdated versions of Internet Explorer (IE) are the typical cause for the blank screen. Switching from IE to Chrome will help prevent this issue.
If you receive this screen while on a mobile device, you can close the browser or turn the phone off and on for a reset.
If your web browser is up to date, CLICK HERE for further assistance.